We are sorry that you have decided to cancel your order. If there is an alternate resolution that you would like to suggest – we are more than willing to consider it.
At the very least, if there are any suggestions on how we could improve or do better – please do contact us. Like you we are also, first and foremost, consumers and appreciate that the consumer knows what they want.
Your right to cancel
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your shop purchase contract within 14 days without giving any reason.
The cancellation period will expire 14 days after the contract was made. That means you can cancel before we have delivered it to you.
How to cancel
To meet the cancellation deadline, it is enough for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement, sent to us by post or e-mail. You may use the online form below, but you can use your own words as long as your intention is clear.
To Afrique Fabrique London
I hereby give notice that I cancel my contract of sale of the following products:
